yapped · Support

Need a hand?

We're a small team in Dubai and we read every message. Tell us what's going on and we'll come back to you, usually within one business day.

Contact us

Email is the quickest way to reach us:

hello@getyapped.com

To help us answer faster, include the venue, event or offer name, the city, and a screenshot if something looks broken.

Common questions

Something on a listing is wrong

Opening hours, prices and offers change fast. Tell us what's out of date — the venue or event name and what's wrong — and we'll check it with the venue and update it. Venue owners and partners can also submit an update directly.

An offer wouldn't redeem

Each offer has its own terms, expiry and exclusions set by the venue. If a valid offer wouldn't redeem, email us with the offer name, the venue and the date and we'll sort it out with them.

I can't sign in

yapped signs you in with an emailed sign-in link, a password, or Google or Apple. If a sign-in link doesn't arrive, check your spam folder and make sure you're using the same email you signed up with. Still stuck? Email us and we'll help.

I want to delete my account

You can delete your account from the app at any time, or request it from our account deletion page.

I run a venue and want to be on yapped

We'd love to hear from you. Email us with your venue name and city and we'll come back to you about listings, offers and partnerships.

Privacy, data and terms

For anything about your data, read our Privacy Policy or email privacy@getyapped.com. The rules for using yapped live in our Terms of Service.

Where we are

yapped · Dubai, United Arab Emirates · getyapped.com